Frequently Asked Questions
Everything you need to know about our craft beers and delivery.
How long does delivery take?
We offer standard delivery within 3-5 working days. Next-day delivery is available for orders placed before 12pm Monday through Thursday.
Do you ship your beers internationally?
Currently, we only ship our products within the United Kingdom to ensure the freshness and quality of our beer upon arrival.
What should I do if my bottles arrive broken?
We take great care in packaging, but if your order arrives damaged, please contact our customer service team within 24 hours with a photo of the damage for a full refund or replacement.
Are your beers suitable for vegans?
Many of our core range and seasonal beers are vegan-friendly. Please check the individual product descriptions or the 'V' symbol on our labels for specific dietary information.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey.
What is the shelf life of your canned and bottled beers?
To enjoy our craft beer at its best, we recommend consuming it within 4-6 months of purchase. Specific 'Best Before' dates are printed on the base of every can and bottle.